Privacy and Cookies Policy
Last updated: July 2026
Introduction
NEW Masterplanning Ltd is committed to protecting and respecting your privacy.
This Privacy & Cookies Policy explains how we collect, use and protect your personal information when you visit our website or contact us. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
NEW Masterplanning Ltd is a company registered in England & Wales.
Registered Company Number: 05686430
Registered Office:
Bramleys, Bath Road
Sturminster Newton
Dorset
DT10 1EB
Email: office@newmasterplanning.com
Telephone: 01202 742228
For the purposes of data protection law, NEW Masterplanning Ltd is the Data Controller of your personal information.
Information We Collect
We may collect and process the following information when you use our website:
Information you provide
This may include:
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Your name
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Email address
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Telephone number
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Company or organisation name
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Any information you choose to send to us by email or through other correspondence
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type and version
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Device information
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Operating system
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Pages visited
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Date and time of your visit
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Referring website (where applicable)
This information is used to help operate and secure our website.
How We Use Your Infromation
We may use your information to:
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Respond to enquiries
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Communicate with you regarding our services
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Operate, maintain and secure our website
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Improve the performance and reliability of our website
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Comply with legal obligations
We do not sell your personal information.
Cookies
Our website is hosted on Wix Studio, which uses essential cookies and similar technologies to ensure the website functions correctly and remains secure.
These cookies may be used to:
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Maintain website security
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Protect against fraudulent activity
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Manage user sessions
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Deliver website content correctly
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Improve website reliability and performance
These cookies are necessary for the operation of the website.
At the time of writing, we do not intentionally use third-party advertising or marketing cookies.
Third-Party Services
We use trusted third-party providers to operate our website.
These may include:
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Wix Studio (website hosting and infrastructure)
If, in the future, we embed third-party content such as YouTube or Vimeo videos, those providers may process personal data in accordance with their own privacy policies.
Data Storage and Security
We take appropriate technical and organisational measures to protect personal information from unauthorised access, misuse, alteration or disclosure.
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Sharing Information
We do not sell your personal information.
We may share information only where necessary with:
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Website hosting and IT service providers
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Professional advisers
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Regulatory authorities where required by law
Any third parties processing information on our behalf are required to keep it secure and confidential.
International Transfers
Some service providers may store or process information outside the United Kingdom.
Where this occurs, appropriate safeguards are in place to ensure your information is protected in accordance with UK data protection law.
Your Rights
Under UK GDPR you have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your personal information where appropriate
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Restrict or object to processing
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Request transfer of your personal information
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Lodge a complaint with the Information Commissioner's Office (ICO)
More information is available from the Information Commissioner's Office:
Contact
If you have any questions regarding this Privacy & Cookies Policy or how your information is handled, please contact:
NEW Masterplanning Ltd
Email: office@newmasterplanning.com
Telephone: 01202 742228
Changes to this Policy
We may update this Privacy & Cookies Policy from time to time. Any changes will be published on this page together with an updated revision date.